Posteo Help Help categories Article

This article is tagged with: Password and securityAccount features

What restrictions are there on new, unpaid email accounts?

You can use your Posteo account immediately after registering – even if your payment has not reached us yet.

The most important functions of your account are already available to you. To protect you and other internet users from spam and misuse, we have had to set some restrictions to new, unpaid accounts.

The following functions are not available to you until your payment has been received:

  • Forwarding
  • Email aliases
  • Email collectors
  • Migration services
  • Posteo crypto mail storage
  • Inbound encryption (with OpenPGP or S/MIME)
  • Encryption of the address book and calendar

Restrictions on sending and receiving emails:

  • Your mailbox’s storage is limited to 20 MB until payment has arrived (quota).
  • You cannot send more than 2 emails within 2 hours.
  • You can only send emails to a few domains of major providers:
    • aol.com
    • aol.de
    • free.fr
    • freenet.de
    • gmail.com
    • googlemail.com
    • gmx.de
    • gmx.at
    • gmx.net
    • gmx.fr
    • hotmail.de
    • hotmail.com
    • icloud.com
    • mail.com
    • me.com
    • outlook.com
    • outlook.de
    • t-online.de
    • web.de
    • yahoo.com
    • yahoo.de
  • You cannot receive emails from many commercial providers. A list with several of these providers can be found here:
    • Amazon
    • Apple
    • Asos
    • Ay Yildiz
    • Base
    • Baur
    • Blau
    • C&A
    • Congstar
    • Conrad
    • Cyberport
    • Dell
    • Douglas
    • eBay
    • eBay Kleinanzeigen
    • Facebook
    • Fonic
    • Fressnapf
    • Galeria Kaufhof
    • Github
    • Görtz
    • Gog.com
    • Groupon
    • Heine
    • Hellweg
    • Home24
    • Hosteurope
    • Ikea
    • Immobilienscout24
    • Karstadt
    • Maxdome
    • Media Markt
    • Musicload
    • My-Netto
    • Mytoys
    • Neckermann
    • Netto
    • Notebooksbilliger
    • Otto
    • Paypal
    • Pixum
    • Pokerstars
    • Rakuten
    • Real
    • Redcoon
    • Saturn
    • Sixt
    • Spartoo
    • Sportscheck
    • Strato
    • Tchibo
    • Teufel
    • Topshop
    • Twitter
    • uploaded.net
    • Videoload
    • Virwox
    • Voelkner
    • Xing
    • Zalando
    • Zooplus

Once we have received your payment, all restrictions will be removed.