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This article is tagged with: WebmailAttachment browser

Displaying, searching and deleting attachments: the Posteo attachment browser

Are you looking for a specific file or image that you received via email? Would you like to delete attachments to free up storage space? With our new attachment browser finding, viewing, downloading and deleting attachments is a breeze.

In this help article you will learn which options are available for you with this new feature.

Contents

  1. An overview of the attachment browser
  2. How to search for an attachment
  3. How to download an attachment
  4. How to delete an attachment
  5. Privacy notice
  6. Tips & troubleshooting

Overview: the attachment browser with photo stream

In order to open the attachment browser, log in to Posteo webmail and click on Attachments.

In the Files section you can find a complete listing of all email attachments in your account. Clicking on Images launches the photo stream. This displays all photos that you have received via email.

File view

By clicking on Attachments you will enter the Files view by default. All email attachments saved in your account are displayed in a list here, independent of the emails. They are sorted from recent to old. The list contains the following information:

  1. File name
  2. Subject and sender of the corresponding email
  3. File size
  4. Date received

The list contains various information about email attachments such as:  file name (1), subject and sender of the corresponding email with the attachment (2),  file size (3), date of delivery (4).

The photo stream

Click on Images in the upper-left to open the photo stream. It contains all images saved in your account that are at least 50 KB in size.

The new photo stream displays all photos from your emails. They are chronologically sorted from recent to old. With the help of quick filters you can easily search for specific images.

By clicking on the plus sign in the upper-right, the associated image name, file size as well as information about the corresponding email are displayed.

You can view the full image by clicking on the expand icon. Click on the image to return to the overview.

You can view the image in its entirety by clicking on the expand button. Click on the image to return to the overview.

To close the detailed view, click on the close button in the upper-right.

To close the detailed view, click on "X".

You can find files and images quicker now by using the search tool.

By default, the view via Attachments contains all attachments from the past three months that are located in your Inbox.

The following quick filters are available when searching for specific attachments:

  1. Year
  2. Month from the selected year
  3. File type
  4. Folder in your account

Select the desired filter option and click on Search (5). All matching files are now displayed.

With the help of quick filters, you can target your search to display specific attachments such as: attachments that you received in a specific year (1), attachments from a month in the selected year (2), a specific type of file (3) or attachments that are found in a specific folder(4). Select the desired filter options and click on "Search" (5).

You can also use the search bar to search through the list for file names, attachments from a specific sender and the email subject.

Notice: the search tool searches the pre-filtered list. In the following example, we filtered our search for images from the year 2020 in our inbox. Afterwards, we searched that list for the word Berlin.

In this example, we filtered our inbox for images from 2020 and then searched this list for the word "Berlin".

How to download an attachment

Would you like to save an attachment on your computer?

How to download an attachment

To download, click on the file name or on the download button located next to the attachment on the right. The download will begin automatically.

To download, click on the download button located next to the desired attachment.

How to download an image using the photo stream

In order to download an image from within Images, follow these steps:

  1. Click on the plus sign in the upper-right of the image.
  2. Click on the download button.

The download will begin automatically.

Click on the download button to download the image.

How to delete an attachment

Have you saved an attachment on your computer and no longer need a copy in your Posteo account? If so, then you can delete the attachment without deleting the corresponding email. By deleting attachments you can save storage space and resources.

Important: when you delete an attachment, the file will be immediately and permanently removed from your account. Because of this, download the file first if you need to keep it.

How to delete an attachment

In order to delete an attachment, open Attachments. Afterwards, follow these steps:

  1. Search for the attachment that you would like to delete.
  2. Click on the trash can icon next to the attachment.

Click on the trash can icon next to the attachment that you would like to delete.

  1. Confirm that you actually want to delete the attachment by clicking on OK.
    Important: You cannot undo this deletion.

Confirm the deletion by clicking on "OK".

That’s it! You have deleted the attachment. After the deletion, you will see a small text file instead of the attachment in the corresponding email. This contains the name of the deleted file as well as the date on which you deleted the attachment. In this way, you can see that the email originally contained an attachment.

How to delete an image

Have you saved an image on your computer and no longer need a copy in your Posteo account? In the photo stream you can delete an image without deleting the corresponding email.

In order to delete an image, follow these steps:

  1. Search for the image that you would like to delete.
  2. Click on the plus sign in the upper-right of the image.

Click on the plus symbol in the upper-right corner of the image preview.

  1. Click on the trash can icon .

Click on the recycling bin icon.

  1. Confirm that you actually want to delete the image by clicking on OK.
    Important: You cannot undo this deletion.

Confirm that you really would like to delete the image by clicking on "OK".

That’s it! You have deleted the image. After the deletion, you will see a small text file instead of the previously attached image in the corresponding email. This contains the name of the deleted image as well as the date on which you deleted the image. In this way, you can see that the email originally contained an image.

Privacy notice

The Posteo attachment browser shows you attachments from your emails.
The data is accessed and displayed in real time within your account. Your data is not temporarily saved in an external database for this feature as is often the case with such features. It always remains in your account.

Because of this, the new feature is also compatible with crypto mail storage. If it is activated, all data within the account is encrypted with your password. Therefore, if crypto mail storage is activated, you access the new attachment browser within the privacy of your own encrypted account. Even we as the provider do not have access to your data.

Tips & troubleshooting

I accidentally deleted an attachment. What do I do now?

You cannot undo the deletion of an attachment. In certain situations a backup can restore the data.

Can I also download or delete multiple attachments at once?

No. It’s not currently possible.

Does the attachment browser display attachments from end-to-end encrypted emails?

No. You can only decrypt an end-to-end encrypted email locally on your computer. Posteo does not have access to the contents of an encrypted email. Because of this, we can not display such attachments.

Can I sort attachments by file size or subject?

No. Sorting is always by date (from recent to oldest). However, with the help of quick filters and the search bar, you can refine the list to your desire.

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